There is no account
Palmo has no sign-up, no login and no cloud save. We hold no record of you, so there is no remote account for us to delete.
Deleting your progress
- Without uninstalling: Settings → Reset progress. Levels and stars are cleared; your sound and language preferences stay.
- Completely: uninstall the app. Progress, settings, lives and the ad-free flag all go with it.
Both are immediate and neither needs our involvement. Nothing is kept in a backup afterwards, because there was never a copy anywhere else.
What we cannot delete
- Your purchase record. If you bought the ad-free version, the receipt belongs to Google Play or the App Store. Ask them; we have no access to it, and deleting it there would also remove your right to restore the purchase.
- What the ad network received. Google's handling of the advertising identifier is covered by its own documentation. You can reset or disable that identifier in your device settings at any time.
If you have written to us
An e-mail you sent stays in the mailbox until you ask us to remove it. Write to info@dozi.app with the subject Palmo data request and we will delete the correspondence.
Contact
info@dozi.app · com.bardino.palmo